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MR.UPSTATE_NY
Do not do your taxes with HR BLOCK.?
Do not do your taxes with HR BLOCK. I have had my taxes done for over 15 yrs and the last 3 yrs I have nothing but problems. That emerald card they can put the tax return on is fast as heel and they seem to take money off even faster. I tried to wire money off my card to someone and now I have $1500.00 in limbo.


Western union decided I could not wire the money and all the funds are pending 21 days later. I'm still waiting I have spent over $26.00 trying to get this settled.

None of there customer service reps know anything I have been hung up on they have lied to me etc.... Beware of HR Block liars, cheaters, and they don't give a damn.

I'm still waiting for my money. I will never return to HR Block, I suggest the public does not either.. Maybe if we boycott them they will care about there customers.
                     
 




notaperviemusculargent
H&R Block has to fold up their operation. Firstly, the firm is not to print the SS# of the client on any of the Tax software they send out. Secondly, they are not to advertise "refund anticipation loans". Not only were they never necessary, they are not ethical, the interest rate annualized - especially when you add the fees and figure them in - is outrageous. Senator Schumer testified that it is as high as 1700% APR. In addition, it is unwise to do what boiler room unscrupulous preparers do. Their motivation violates IRS ethics, Block should not want to be associated with such unconscionable shenanagans. In the case of refund anticipation loans, the motivation is NOT to help the client. The client is seldom informed that he/she may be turned down for the loan due to a government agency seizure or the IRS wanting to examine the return. That means you pay the ERO and bank fees in vain. Here's a couple that may be decent: Free1040now, Tax-act and may be FreeTaxUSA. I used Tax-act for the first time. It is slow; you have to start all over again if you want to change a business or capital gain/loss entry for ex-ample. But it is free so long as you only do the Federal and ignore all advertisements to spend money. Unless you are in a complicated tax situation, you do not need expensive software. I found this out the hard way.
One thing to watch out for: refund anticipation loans {RALs}: Don't do it. What they do is USURY and should be illegal. These "emerald" loans are just as unscrupulous as the whole life insurance companies. Instead of being remorseful and ceasing to attempt to bleed the public, they came out with universal life. An out and out "stick 'em up! Now, Block with their refund anticipation loans, instead of ceasing such things, have come out with the "emerald loans", or "green emerald loans". They want to trap you in to having no choice but to return to them. That's the same as whole life insurance. I heard more prospective clients tell me "I've put too much in to it. I can't get out". Same scenario. So don't go to Block. Here is a testimonial: "If you got an emerald ad-vance line done from them in December probably yes {you're trapped in to returning to that outfit}. If you can, do not go to H&R Block this year. My sister got an advance done in December and she paid through the teeth this tax season. She paid almost double what she did in 2006. Also, they are not issuing checks anymore, either. They are giving the early anticipation loans now on a debit card. My advice for you is to go to a local private tax preparer who will probably do the return for under $100. They can e-file the tax return and you won't
have to pay the outrageous fees. So if you did have H&R Block do an advance in December you'll have to have them finish the other part of the return for 2007. If you didn't then you won't have to return there."
Another testimonial. Evil men and seducers shall wax worse and worse. Certainly applies to H&ripoff: Beware of the H&R Block Emerald card..Tell your friends!? {sic. Means ! or !!} I got my 2007 taxes on the H&R Block pre paid {sic} emerald card. I was buying my wife a car and had the guy run the card. The card machine didn't say or print anything. We didn't know what to do, the guy said "for some reason this card isn't working." We paid with a different card. When I got home and checked my account, the money had been deducted from the card and put on hold for an 8 week length to be paid to the dealership. We essentially have paid for the car twice! The dealership has done everything they can to get the money released. My wife has went into the h&r block office and made dozens of calls to the 1 800 number. Most calls you get hung up on. All I want is for them to release my money back to me so that I can pay off the other card. I am being charged interest on the amount. I am thinking about taking them to small claims court and exposing them to the media! Warn everyone you know....this card is a hoax!

More: When my ex and I went to H&R dilldocks, we found we "owed" a large tax bill when we did not. They calculated penalty and interest for us! That's up to the taxpayer and the IRS!! We had claimed a few exemptions. Then the H& dumbbell rep said "drop 'em". That's what she said. All the things you can legally do to save on your taxes; all the deductions and credits;
all the ways you can save on your income taxes and you can find more ways every year. That's what she said: "drop 'em" {!!!!}. No questions; no time consuming, exhaustive, digging earnestly and more and more diligently for deductions; no asking about receipts and diaries of expenses; no list to prepare to save on taxes in future
years - worse than worthless! In a sub-sequent year, the moron told us that we were employers and had to withhold social security from our babysitter. The limit for reporting income then was $125 or $150 per quarter. We didn't have to file Schedule H!! So we didn't have to withhold Federal taxes!! I want H&R lying thieves to pay me back for the double charges plus interest and penalty! We only paid around $50 to the babysitter for the entire year, if that much. Yet H&R dumb dumb told us that we were employers and had to withhold tax from this poor lady!! We were NOT employers!!! We did not have to fill out a W-2 nor did we have to fill out a 1099, for that matter. They did not tell us to get a second opinion!!! Those idiots did not know the tax law that they professes to know!! Further, the brain dead and thief told us that their company {H&R ripoff} would graciously amend our income tax return. We didn't need the return amended!! They didn't even know the tax law for child care providers!! Then they charged us the equivalent fee without any advance warning!! They said they would do it. They did not have to; they lied. then they made it appear as if they would do it without a fee, since there was only one entry to "change". They lied to us!! We did not need to file a Schedule H!!!! Whether we babysat or not was none of their usiness!!! They had no business even asking that question !!! They are agents for the Feds. They added interest and penalty on that we were not liable for!!!!!!!! They certainly are not interested in you the client paying the least possible legal tax! The fact that they are still in business show how illiterate taxpayers are about their taxes. That's what started my business. I got tired of overpaying frightfully on my taxes. I went into competition with H&dishonest and exposed them. If they had been right, they would have mentioned the state unemployment tax administration that employers are required to pay in to !!!! They did not mention the state nor FUTA!!!!
H&R lying, abominable criminal thieves are the most lying, conniving, double crossing lowlife on earth!! They have no business calling themselves "income tax preparers"!!

Another testimonial. You see how this all ties together. H&R is not looking out for you, the taxpayer: "Dont! They work with the government to screw you! Yes I've had them done there. I also have a {sic} accountant friend who worked there one day and quit when she saw how they were doing people. She was trying to help save people money and her boss pulled her aside and said 'we don't do that here!' "

Another testimonial: "What can i{sic} do about H&R Block local office [in 29 palms]? i{sic} went in the middle of {sic}january to get my taxes done{.} i{sic} had everything except a peice {sic} of paper from Fedelity{sic}. {W}we called fedlity{sic} and got all the numbers that we needed for the tax stuff. {T}the lady said that there was no reason for me to sit there that she would prepare my state and federal tax and when i{sic} got the paper{,} just come in and we could sign and send. January 29th i{sic} came in and dropped off the paper{sic: but} the taxes were not done. i{sic} called and kept getting the run around. Feb{.} 12th i{sic} went into the office and she had only the federal done. so i{sic} signed a paper for her so that she could file my state since i was leaving back for iraq{sic}. i{sic} have tried calling and emailing and keep getting the run around. {S}she still has not filed my state taxes and its 3 {M}march. i{sic} cant even find out what i{sic} am getting back. {S}she charged me 500 dollars for something she still has not done. What can i do about this.{sic:?} i{sic} have tried to contact the main office and they are not doing anything about it either."
More: it is not only "country hicks". Block is rotten to the core knowledgewise. An example from a former customer of theirs follows: "Hr block bad experience. can i go to another branch? {editor: block did not even give their office number to this lady!
Some of the offices are so rindy dink, they do not even give you a card}. {C}can i go to another branch? the branches seem independent of each other, like mompop {sic} shops with the hr logo pasted on front. i get this impression {sic: comma} because no matter what extension or number i{I} try to call, i{I} get an operator ready {who attempts to } to connect me to a branch. it took 3.5 hrs to do a joint return, $417. {sic: comma} with 2 schedule c's, {sic: semicolon} i{I} waited 1 hour for another hr block associate to explain to my acct that a depreciation (on schedule c) goes only in the depreciation column and the FULL AMOUNT does not go into a category also. (eg. {sic} suppplies{sic}). i{I} am now on my 3rd trip {sic} to revising a 1040x, the numbers are only off a dollar, BUT the part 2 explanation seems poor which reads &quot


Jordy D
Instead of taking the card from HR block just wait a few days for the Tax man to send you the money and you will have no problems.

It's the people in a rush who get fleeced at everything, tax returns, car purchases.... etc....


Mathew
Everybody I know of has had a problem with that card. Good luck with your issue.


AnnieG
Rating
There are several ways of doing your taxes -
- Fill in the IRS tax forms (nowadays it takes a genius)
- Use software like turbotax or taxcut
- File online on the IRS website (limited to income state taxes are not filed)
- File online using irs approved vendors.

See : http://www.qcktax.com

or more info.


antswife
Thats a shame. Next yr try Taxslayer.com, its a very easy and simple free online program. I have used it since 2000 and never had a problem.


bostonianinmo
Your issue isn't with Block, it's with WU. Get your facts straight!

I'm no fan of any of the storefront tax prep mills for may reasons, but your situation isn't their fault or responsibility. You were under no obligation to put your refund on the silly card in the first place. You could have chosen to have it sent to your bank directly OR had a paper check sent to your home. The issue with the hung transfer at WU is a WU issue, not a Block issue.


Ms. Angel..
I have always said not to use H & R Block or Jackson Hewitt, they are seasonal and hire seasonal employees, and I don't feel they are fully trained to file any returns.
I always use a CPA, which is a well established office and the employees are all fully trained and have always done a great job. I know I can go to them if any tax problems, I know they will be there, not like the others that the office will close after April 15th,.


kurvantidevidasi
sorry to hear you had a bad experience. my husband & i have been using h&r for 20 years - no problems. maybe So. Cal reps are just better - who knows. never would get one of those cards personally, just do not trust such ginnicks - cash in hand is better than, plastic. guess being patient can be a virtue after all. also it may just be the branch you go to. have you tried calling corporate office for your answers? good luck w/this :)


CMF AL
Rating
.


ninasgramma
Did anyone at HR Block tell you that you could do a wire transfer with the Emerald Card? Did you check into it before attempting it? How is this problem the responsibility of the tax preparation place?

You issues are with the banks receiving the money and the transmitter.


Liz
H&R Block tax preparers are required to take over 60 hours of classes to become certified, and at least 30 additional hours of training in the off-season. We prepare your taxes, you choose your filing options.

"Maybe if we boycott them they will care about there customers."

The word is "their" not "there."


dianamwalker33
Rating
I agree about their customer service, I am a Office Supervisor at Jackson Hewitt and work on the off season as well. CPA's do not specialize in Individual tax, they do not always know everything they need to know about individual taxes, as the laws change and rules every year. Also they do not gauruntee their work. I have had many customers who have used H&R Block in prior years to come in my office, and complain about them. I will be happy to say they have left my office satisfied and left knowing more about their personal tax situation and how to improve it. Knowledge and superior customer service is power. I hope that you get this resolved soon.


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